![]() at least Trek will do recalls if necessary. For what it's worth, I'll take any part Trek sources and hold it in more confidence than any random no name part from China you can buy on Amazon. What do you think a "Bontrager" approve part is? It's just a generic name with Bontrager slapped on it. Yes, it's a bit annoying when the website doesn't match reality, would be nice if they were a bit more proactive in updating the website (the buildlists, if not the photos). We are still dealing with Covid related supply shortages so substituting parts is likely inevitable in some cases. everyone else - bike nerds are a WEIRD bunch of loyalists photos below with still no verification of what those replacement parts are, so. Like……at this point I could’ve gone to Dicks Sporting Goods for a bike with the same shit tier parts at fraction of the cost? Real shady business practice.ĮDIT: I’m mostly over it now, thanks to the two people who provided objective reasoning and value with their replies. Thinking about reaching out to customer service. ![]() ![]() On top of that, the salesperson tried to pull a fast one and blatantly LIE about the bike not coming with basic pedals included, trying to coerce me to buy additional pedals to make a quick commission. Would be a different story if the parts were upgraded with the substitution. I preordered the bike three months ago so it’s not something I inspected before purchasing. What’s the point of getting a Trek (in my case the 2022 FX 2 Disc) just to find out they’ve substituted a number of parts (saddle, brakes, derailleurs, TIRES) with generic/no name brand/amazon tier replacements? Feeling cheated here - totally understand the supply chain issue blah blah but the salesperson should’ve disclosed this or offered a better replacement.
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